Ofcom must Ring the Right Number!

Only a few years ago Ofcom reorganised its numbering system, yet it may soon have to do it again. Its inability to future-proof phone number generation has cost businesses millions of ponds.

Getting a new number is a pain, as is the cost of informing customers and updating everything. Ofcom needs to come up with a system that will not require businesses to change their phone numbers. Maybe it should take the time to actually discuss a solution with the telecoms industry, which is best placed to come up with a workable solution.

-          Dave Breith, O-bit CEO for CRN, 25.01.10